What connecting an account lets Orsola do
What Orsola can and cannot see once you connect an account, and how to take it back.
The short version
Connecting an account is how Orsola stops being a chat window and starts being useful with your things. Until you connect one, it only knows what you type and what you attach.
You connect each account separately, you are shown what it is asking for before you approve, and you can disconnect any of them at any time without affecting the others.
What it can do once connected
Each account grants a specific, limited set of actions — not blanket access.
| Account | What Orsola may do |
|---|---|
| Gmail | Read your mail, and write and send messages |
| Outlook mail | Read your mail, and write and send messages |
| Google Calendar | See your events, and create or change them |
| Outlook Calendar | See your events, and create or change them |
| Google Drive | Work with individual files handed to it — not your whole Drive |
| Google Sheets | Read and edit your spreadsheets |
| OneDrive | Read and change your files |
It uses them when your request needs them. Asking what your week looks like reads your calendar; nothing goes looking through your mail because you asked an unrelated question.
The one exception is a mailbox you ask it to watch. Switch Notify me on for a Gmail or Outlook account, and Orsola checks that inbox for new mail every few minutes and tells you when something needs you — it is off until you do. Connect your email has the detail.
What it cannot do
- Reach an account you have not connected. There is no back door — no connection, no access, and it will tell you the provider is not connected rather than guessing at an answer.
- Browse all of your Google Drive. Drive is deliberately the narrowest of these. Orsola gets access to individual items rather than to your Drive as a whole, so it can work with what it created for you and what you have specifically opened with it, and it cannot see the rest. If it says it cannot find a file, that means the file was never handed to it — not that your Drive is empty.
- Tidy your inbox. It can read your mail and it can send mail, but it cannot archive, label, move or delete anything already in there — Gmail and Outlook alike. Sorting your inbox is still your job.
- Act irreversibly on a vague instruction. Ask it plainly to send something and it sends. Where a request is ambiguous, or the effect cannot be undone, it checks with you first.
One connected account — Gmail
What Orsola may do
- Read your mail
- Write and send messages
- Check with you first when a request is vague or cannot be undone
What it cannot do
- Reach an account you have not connected
- Archive, label, move or delete mail already in your inbox
- Act irreversibly on a vague instruction
How many you can connect on your plan
| Plan | Connected accounts included |
|---|---|
| Free | 1 |
| Plus | 2 |
| Pro | 5 |
| Max | Unlimited |
Each provider counts as one. Gmail and Google Calendar are two connections, not one, even though both are Google.
If you are on Free and picking one, choose the one your work actually runs on — for most people that is either mail or calendar. The plans, and what each one includes has the rest of the comparison.
Taking it back at any time
Disconnecting is immediate. It stops any background syncing and any email alerts for that mailbox, removes the saved credentials from Orsola, and withdraws the permission you granted, so nothing further can be shared.
Nothing you already did is deleted — conversations and results stay where they are — and you can reconnect later by authorising it again.
Where to go next
Review, reconnect, or remove a connection is where you do all of that, including reconnecting one that has quietly stopped working.